Whether you have a question about your order, need assistance choosing the perfect piece, or simply wish to connect — our team is here to help. Reach out with confidence and we’ll respond with the care and attention you deserve.
CONTACT US TODAY
Your dream starts n
FAQS
Your Inquiries, Our Solutions
What is moissanite, and how does it compare to diamonds?
Moissanite is a brilliant, lab-created gemstone known for its exceptional sparkle, durability, and affordability. It is almost as hard as a diamond (9.25 on the Mohs scale) and offers more fire and brilliance than natural diamonds. Unlike mined diamonds, moissanite is an ethical, sustainable, and budget-friendly alternative.
What is your return and exchange policy?
We offer a hassle-free 30-day return policy. If you’re not satisfied with your order, you can return or exchange it within 30 days, provided the item is in original condition and packaging.
What payment methods do you accept?
At RussMoon, we accept a wide range of secure and convenient payment methods through Shopify, including credit and debit cards (Visa, MasterCard, American Express, Maestro, Discover), digital wallets such as Apple Pay, Google Pay, and Shop Pay, as well as PayPal. All transactions are processed securely to ensure your data remains protected at all times.
About us
Policies
Sign up for sale, new arrivals & more
Sign up to get first dibs on new arrivals, sales, exclusive content, events and more!
© 2025 RussMoon Co. All Rights Reserved.
